Save 10% on all Peach & Ginger Moringa Tea Purchases on orders $15+
This Purchase Options & Cancellation Policy governs all purchases made through www.miracletree.org including one-time purchases, subscriptions, pre-orders, and promotional offers. It forms part of our Terms of Service and related policies.
1. Overview of Purchase Options
We may offer the following purchase types:
- One-Time Purchases – Single transaction with no recurring charges
- Subscriptions / Auto-Renewals – Recurring billing at defined intervals
- Pre-Orders – Orders placed before product availability
- Promotional Offers – Discounts, bundles, or limited-time pricing
By completing a purchase, you agree to the terms applicable to that purchase type.
2. Subscriptions & Auto-Renewals
If you enroll in a subscription:
- Your subscription will automatically renew at the selected interval (e.g., monthly)
- Your payment method will be charged automatically at each billing cycle
- Pricing, frequency, and billing terms are disclosed at checkout
Cancellation of Subscriptions
- You may cancel at any time through your account or by contacting us
- Cancellations must be made before the next billing cycle to avoid charges
- Once a billing cycle has been processed, it cannot be reversed or refunded
Failed Payments
- If a payment fails, we may retry billing or suspend/cancel your subscription
- You remain responsible for any outstanding balances
3. Pre-Orders
For pre-orders:
- Payment may be charged at the time of order or prior to shipment (as disclosed)
- Estimated shipping timelines are not guaranteed and may change
- Delays do not constitute grounds for cancellation once fulfillment has begun
Pre-Order Cancellations
- You may request cancellation before the order enters fulfillment
- Once fulfillment begins, the order is treated as a standard purchase and subject to our Returns Policy
4. Order Changes & Cancellations
We process orders quickly to ensure fast fulfillment. As a result:
- Order changes or cancellations are not guaranteed
- Requests must be submitted immediately after placing the order
- Once an order has entered processing or shipment, it cannot be canceled
Approved cancellations (if applicable) may be subject to processing fees.
5. Promotions, Discounts & Pricing
- Discount codes must be applied at checkout and cannot be added afterward
- Promotions cannot be combined unless explicitly stated
- We reserve the right to modify or cancel promotions at any time
- Pricing errors may be corrected, and affected orders may be canceled
6. Billing Disputes & Chargebacks
By completing a purchase, you agree to:
- Contact us first to resolve any issue before initiating a chargeback
- Follow our Shipping and Returns policies for refunds or disputes
We reserve the right to:
- Provide order records, tracking data, and communications as evidence
- Dispute chargebacks that violate our policies
- Restrict future purchases in cases of abuse or fraudulent disputes
7. Refunds & Eligibility
Refunds are governed exclusively by our Returns & Refunds Policy.
- Subscription charges are non-refundable once processed
- Pre-orders and promotional purchases may have limited or no refund eligibility
- Shipping, duties, and fees are non-refundable
8. Account Responsibility
You are responsible for:
- Maintaining accurate billing and contact information
- Monitoring your subscription status and renewal dates
- Managing cancellations in a timely manner
Failure to cancel before renewal does not qualify for a refund.
9. Fraud Prevention
We reserve the right to:
- Verify identity and payment information
- Cancel or refuse orders flagged for fraud risk
- Limit quantities or block transactions at our discretion
10. Policy Updates
We may update this policy at any time. Changes apply prospectively and do not affect completed transactions.
12. Subscription Platform Compliance (Shopify / Recharge)
Where subscriptions are offered, they are administered via third-party platforms (e.g., Shopify Subscriptions, Recharge, or equivalent providers).
By enrolling in a subscription, you acknowledge and agree that:
- Subscription terms (billing frequency, pricing, renewal timing) are clearly disclosed at checkout
- You must take affirmative action (checkbox or equivalent) to accept subscription terms before purchase
- A confirmation email outlining subscription details will be sent after purchase
- You may manage or cancel your subscription via your account portal or by contacting us
We maintain records of:
- Checkout consent (timestamp, IP address, acceptance logs)
- Subscription terms presented at time of purchase
- Renewal notices and transaction confirmations
These records may be used to resolve disputes.
13. Free Trials & Trial-to-Paid Conversions
If a free or discounted trial is offered:
- The trial period and subsequent billing terms are clearly disclosed prior to enrollment
- By signing up, you authorize automatic conversion to a paid subscription at the end of the trial period unless canceled
Cancellation Requirements
- You must cancel before the trial ends to avoid charges
- Cancellation after billing has occurred will not result in a refund
Notifications
Where required by law or platform policy, we may send:
- Trial expiration reminders
- Upcoming billing notifications
Failure to cancel before conversion constitutes acceptance of the paid subscription.
14. No Refund Policy for Digital & Consumable Products
To protect product integrity and prevent abuse:
The following items are strictly non-refundable once purchased or shipped:
- Consumable goods (including supplements, ingestibles, or perishable products)
- Opened or used products
- Digital products (downloads, guides, memberships, or access-based content)
- Trial products once shipped
Exceptions apply only where required by law or in cases of verified defects.
This policy exists due to:
- Health and safety regulations
- Risk of product tampering
- Inability to verify product integrity after delivery
15. Payment Disputes & Evidence Framework (Stripe Optimized)
By placing an order, you agree that all transactions are subject to verification and documentation.
In the event of a dispute or chargeback, we reserve the right to submit the following evidence:
Transaction Evidence
- Order confirmation (timestamp, amount, items purchased)
- Payment authorization and billing details
- AVS/CVV verification (where applicable)
Customer Verification
- IP address and geolocation data at time of purchase
- Device and browser fingerprinting
- Account login and activity logs
Fulfillment Evidence
- Shipping confirmation and carrier tracking
- Delivery confirmation (including GPS/photo where available)
- Proof of multi-package shipments (if applicable)
Policy Acceptance Evidence
- Acceptance of Terms, Privacy Policy, and Purchase Policy at checkout
- Subscription opt-in consent (if applicable)
- Trial-to-paid disclosure acceptance
Customer Communication
- Email correspondence
- Support tickets
- Refund or cancellation requests
16. Dispute Resolution Agreement
By completing a purchase, you agree:
- Not to initiate chargebacks for claims addressed in our policies
- To contact us first to resolve any issue
- That failure to follow cancellation procedures does not constitute grounds for dispute
Improper chargebacks may result in:
- Account suspension
- Denial of future service
- Submission of evidence to payment processors
17. Abuse, Fraud & Policy Circumvention
We reserve the right to:
- Refuse service or cancel orders
- Block accounts exhibiting suspicious behavior
- Deny refunds in cases of repeated abuse or policy manipulation
Examples include:
- Repeated refund requests after product use
- Subscription cycling to avoid charges
- False claims of non-delivery