Terms of service

Terms of Service

Last updated: 30 September 2026

These Terms of Service (“Terms”) govern your access to and use of www.miracletree.org and any related services, products, content, or functionality offered by Miracle Tree (“we,” “us,” or “our”).

By accessing, browsing, or using our website or placing an order, you agree to be bound by these Terms and our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Purchase Options & Cancellation Policy, all of which are incorporated by reference.

If you do not agree to these Terms, you must not use our website or services.

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1. Eligibility & Use of the Website

You must be at least 18 years old or have the consent of a legal guardian to use this website. You agree to use the site only for lawful purposes and in compliance with all applicable laws.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including in cases of suspected fraud, abuse, or policy violations.

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2. Products, Orders & Payments

All purchases made through Miracle Tree are subject to availability and acceptance.

By placing an order, you:

• Represent that all information provided is accurate and complete

• Authorize us to charge your selected payment method for the full amount of the order, including applicable taxes, shipping, and fees

• Acknowledge that payment processing is handled by third-party providers (e.g., Shopify Payments, Stripe)

For subscriptions, pre-orders, or try-before-you-buy purchases, additional terms apply as outlined in our Purchase Options & Cancellation Policy.

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3. Pricing & Availability

Prices are subject to change without notice. We reserve the right to:

• Modify or discontinue products

• Correct pricing or typographical errors

• Limit quantities or cancel orders at our discretion

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4. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are governed exclusively by our Returns & Refunds Policy and Purchase Options & Cancellation Policy.

You agree that initiating a chargeback instead of following these policies may result in account restrictions or refusal of future service.

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5. Intellectual Property

All content on this website — including text, graphics, logos, images, product designs, and software — is the property of Miracle Tree or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

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6. User Submissions

You may submit reviews, ratings, photographs, comments, and other content to our website. You keep ownership of everything you submit.

By submitting content, you grant Miracle Tree a worldwide, royalty-free, non-exclusive licence to use, host, store, reproduce, adapt, crop, excerpt, translate, publish, publicly display, and distribute that content for the purpose of operating, marketing, and promoting our business and our products, in any medium. This licence includes the right to sublicense those rights to the service providers and platforms we rely on to host, display, syndicate, or moderate customer content, such as our review platform, our online store, and the retail marketplaces our products are listed on.

You can withdraw this licence at any time. Write to info@miracletree.org and we will stop using the content and remove it from the surfaces we control within a reasonable period. Withdrawal does not reach copies already distributed to or cached by third parties, printed material already produced, or content we can no longer identify as yours. Nothing in this section limits any right you have under our Privacy Policy or under applicable data protection law to have your personal information deleted; where those rights apply, they prevail over this licence.

We are under no obligation to use, publish, or keep publishing anything you submit, and we may decline or remove content that is unlawful, misleading, or off-topic. We do not pay for submitted content unless we have agreed otherwise in writing.

You represent that the content is yours to submit, that it does not infringe anyone else's rights, and that any person identifiable in a photograph you submit has agreed to its use as described above.

To the extent permitted by applicable law, you agree not to assert moral rights in the content in a way that would prevent the uses described above. Where those rights cannot be waived, this paragraph does not apply to you.

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7. Disclaimer of Warranties

All services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

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8. Limitation of Liability

To the fullest extent permitted by law, Miracle Tree shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

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9. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices.

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10. Indemnification

You agree to indemnify and hold harmless Miracle Tree, its owners, affiliates, and service providers from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

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11. Consumers in the European Union, EEA and United Kingdom

This section applies if you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom. Where it conflicts with any other provision of these Terms or of our other policies, this section prevails.

• Statutory rights are not waived. Nothing in these Terms or in any of our policies limits, excludes, or modifies any right or remedy that applicable consumer protection law gives you and that cannot lawfully be waived, including statutory rights relating to goods that are faulty, damaged, or not as described.

• 14-day right of withdrawal. Under Directive 2011/83/EU on consumer rights, as implemented in your country and as retained in United Kingdom law, you may withdraw from a distance purchase within 14 days of the day on which you, or a third party indicated by you, take physical possession of the goods, without giving any reason. To exercise this right, send a clear statement of your decision to info@miracletree.org before that period expires.

• Effect of withdrawal. You must return the goods without undue delay and in any event within 14 days of telling us. We will reimburse all payments received from you, including the cost of standard delivery, without undue delay and in any event within 14 days of the day we are informed of your decision, although we may withhold reimbursement until we have received the goods back or you have supplied evidence of return. You bear the direct cost of returning the goods and may be liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

• Sealed goods exception. The right of withdrawal does not apply to sealed goods that are not suitable for return for health protection or hygiene reasons and that were unsealed after delivery (Article 16(e) of Directive 2011/83/EU). Goods that are still in their original, unopened sealed packaging are not covered by this exception and may be returned within the 14-day period described above. This is the only basis on which opened consumable products are treated as non-returnable for consumers covered by this section.

• Forum. The governing-law and venue provisions in Section 12 do not deprive you of the protection of the mandatory rules of the country in which you are habitually resident, and do not prevent you from bringing proceedings before the courts of that country where applicable law gives you that right.

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12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Talk to us first. Before either of us files a claim, we each agree to try to resolve the dispute informally. Send a short written description of the problem and the outcome you want to info@miracletree.org; if we are the one raising the dispute, we will send the same to the email address on your account. We each then have 30 days to respond and to try in good faith to resolve it. This step is a courtesy and not a precondition: it does not prevent either of us from going to court, or to a small claims court, at any time, and those 30 days do not count against any deadline you have for bringing a claim.

Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction. Nothing in this section prevents either party from bringing an individual claim in a small claims court of competent jurisdiction.

To the fullest extent permitted by applicable law, each party agrees to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. This paragraph does not apply where it is unenforceable under applicable law, and does not apply to consumers covered by Section 11.

These Terms contain no agreement to arbitrate, and we do not require you to submit disputes with us to binding arbitration.

Language. These Terms are written in English, and we provide translations for your convenience. If a translation differs from the English version, the English version governs, except where the law of the country in which you live requires the version in your language to prevail.

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13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes become effective upon posting. Continued use of the website constitutes acceptance of the updated Terms.

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14. Contact Information

Miracle Tree
1000 5th St., Ste. 200-E9
Miami, FL 33139, USA
📧 info@miracletree.org
📞 +1 (888) 590-1555